CALL CENTER LIVE Blog

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Network Cabling and Installation

Have you ever wondered what it is that connects computers and networks to one another? Network cable in conjunction with the associated hardware (network switches, hubs, demarcation equipment) is responsible for computers being able...

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How Important Is It To Streamline Communication

Today’s organizations must contend with increasingly complex communications environments that feature a wide array of communications methods. Employees, business partners, and customers communicate with one another through infinite combinations of phones, voice messaging, e-mail,...

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What is an Intercom?

An Intercom (intercommunication device) is a communication tool that allows two or more people to carry a conversation or communicate in some manner through different rooms or compartments in a structure (ie. a building,...

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